Your Role

As the Account Manager, you must be a go-getter. Your key responsibility is focusing on business growth by providing excellence in customer service and needs based selling.

Your responsibilities are but not limited to:

• Assist in driving the sales for TMGM's products and services
• Provide clients with exceptional service on all communication channels
• Ability to identify and generate client pipelines on your own
• Build and maintain relationships with new clients
• Work towards specific KPI
• Consistently take initiative to learn about the markets, FX industry and new TMGM platforms and products
• Consistently achieve team and individual metrics

Requirements

• Strong written and verbal communication skills in English and Mandarin
• Minimum 2 years’ experience in FX and CFD
• Willing to learn practical financial knowledge and professional skills
• Open, positive and enthusiastic personality
• Ability to provide exceptional and consistent customer service
• Confident with systems including Microsoft Office suite and CRMs
• Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment
• Attention to detail, accurate, responsible, independent, initiative, customer-oriented
• Adaptive to change with high tolerance to stressful interactions
• Be hungry to start a rewarding career

What we offer

• Generous salary packages and a commission structure to reward your success
• Truly UNCAPPED COMMISSION potential
• Sydney CBD location with WORK HARD, PLAY HARD culture
• Ongoing training and support
• Various development paths to unlock your potential

As one of official sponsors of the Australian Open, TMGM is a leading global multi-asset financial service provider. We provide clearing and broking services with more than 15,000 tradeable products such as Forex, CFDs, equities and bonds.

We strive on streamlining and simplifying our processes ensuring that all our clients' needs are met efficiently. Our vision is to build a financial ecosystem that allows every participant in the world to have a better trading experience.

Now, with our business expanding much faster than we expected, we are looking for energetic, confident interns who has a vision for a future financial career to join our team.

This three-month internship program is a unique and exciting opportunity within a high-profile company. We will offer you 2 weeks part time training, which will provide you an overall version of the company and the financial market.

Requirements

You will need to be highly driven and ambitious with the capacity to thrive under pressure. Ideally you will possess the following key skills:

• Strong written and verbal communication skills in both Chinese and English
• Self-disciplined and committed
• Forex, Stock & CFD trading experiences will be an advantage

What we offer

• Attractive non-capped sales commissions
• Successful Interns will entitle certain allowance
• Professional work experience and financial industry knowledge training
• Retail Forex & CFD experienced candidate will be considered as Business Development Manager
• Potential Full Time/Part Time opportunities are available to well-performed candidates

Your Role

As the Account Manager, you must be a go-getter. Your key responsibility is focusing on business growth by providing excellence in customer service and needs based selling.

Your responsibilities are but not limited to:

• Assist in driving the sales for TMGM's products and services
• Provide clients with exceptional service on all communication channels
• Ability to identify and generate client pipelines on your own
• Build and maintain relationships with new clients
• Work towards specific KPI
• Consistently take initiative to learn about the markets, FX industry and new TMGM platforms and products
• Consistently achieve team and individual metrics

Requirements

• Strong written and verbal communication skills in English and Malay/Indonesian/Thai/Vietnamese/Filipino (other languages are preferred too)
• Minimum 2 years’ experience in FX and CFD
• Willing to learn practical financial knowledge and professional skills
• Open, positive and enthusiastic personality
• Ability to provide exceptional and consistent customer service
• Confident with systems including Microsoft Office suite and CRMs
• Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment
• Attention to detail, accurate, responsible, independent, initiative, customer-oriented
• Adaptive to change with high tolerance to stressful interactions
• Be hungry to start a rewarding career

What we offer

• Generous salary packages and a commission structure to reward your success
• Truly UNCAPPED COMMISSION potential
• Sydney CBD location with WORK HARD, PLAY HARD culture
• Ongoing training and support
• Various development paths to unlock your potential

Your Role

• Daily preparation and processing withdrawal of payments.
• Receipts and FX conversions via online banking and CRM system.
• Daily reconciliation of funding reports.
• Be familiar with our products and services and assisting in crossing groups.
• Maintaining, filing, and updating of funding files.
• Ad hoc administration duties.

Requirements

• English and Mandarin reading, writing, and speaking skill is compulsory.
• Superior literacy and verbal communication skills.
• Well-presented and well-spoken in both English and Chinese.
• Ability to multi-task in a fast-paced environment and under pressure.
• Ability to work collaboratively within a team.
• Keen on details to facilitate accuracy of information.
• Intermediate/advanced Microsoft Office skills, typing speed of minimum 45-50w/m.
• A fast learner, with the ability to absorb substantial information and knowledge with ease.
• Previous similar experience will be highly preferred.

What we offer

• A friendly and supportive working environment.
• Competitive base pay plus outstanding commission.
• Ongoing training and mentoring.
• CBD Locations.

About Us

Requirements

• Strong written and verbal communication skills in English and ภาษาไทย (preferably native speaker of both)
• Ability to provide exceptional and consistent Client service.
• Strong problem solving and critical thinking skills.
• Ability to multitask; determine priorities, and meet deadlines in a fast-paced business environment.
• High attention to detail; accurate; responsible; independent; initiative-taking, and Client-oriented.
• Open; positive, and enthusiastic people person.
• Confident with systems including Microsoft Office suite and CRMs.
• Adaptive to change with high tolerance to stressful situations.

Your Role

• Answer incoming Live Chats, phone calls, and emails in a friendly, professional, and efficient manner.
• Identify Client questions, concerns, and overall needs for Clients around the World, particularly from Thailand.
• Provide accurate answers and solutions to Client inquiries.
• Address Client complaints in a compassionate and patient manner.
• Redirect Clients to appropriate departments as needed.
• Collaborate with Support teams, Sales team, and other Company departments to ensure overall Client satisfaction.
• Follow Company communication procedures, policies, and guidelines.
• Perform each duty above and beyond our Clients’ satisfaction as your number one priority.

What we offer

• Generous salary packages and a commission structure to reward your success.
• Sydney CBD location with WORK HARD, PLAY HARD culture.
• Ongoing training and support.
• Various development paths to unlock your potential

Your Role

• Serve as the primary point of contact for all aspects of our project's domain.
• Planning, implementation, and improvement of business processes and integrated systems that contain various diverse resources: work teams, technology, information and more.
• Tracks project statuses and manages project issues and risks, to include evaluation of progress / quality from both an "on-time" and "on-budget" perspective, while developing action plans to address gaps / risks throughout project life cycle to ensure delivery.
• Design, manage and launch new features that are all about increasing our Operational efficiency and user experience.
• Ensure that the project adheres to the highest standards of usability and quality. Ensure teams are tracking toward milestones, within budget and upholding brand integrity in their decisions, Manage all project milestones through an agile workflow.
• Track and measure user engagement and analyse results. Leverage data to optimize critical flows and user paths to increase conversion rates and overall growth.
• Proactively seek out, track, and remove barriers to completing a project.
• Drive people and projects through pure leadership and passion for the projects you manage.

Requirements

• 5-7+ years' experience in Fintech industry in project Management or closely related fields.
• A working knowledge and proficiency in MS Word, Excel, PowerPoint, and Mail, JIRA and Confluence, and Microsoft Project (or equivalent Project Management software).
• A working knowledge of SQL, JavaScript, HTML5, React, AWS, Google Cloud services is highly desired
• Familiar with fast-paced, tech-driven creative environments.
• Demonstrated experience setting up / optimizing processes aimed at improving workflow.
• Proven ability to cultivate strong cross-functional relationships with both technical and creative partners.
• Highly collaborative self-starter, driven by creative excellence with a finely tuned analytical sense.
• Leadership level communication and strategic decision-making skills for long and short-term gain.
• Strong project scoping and integration skills with direct experience in the design and implementation of major technical projects.
• Strong operational knowledge of key functional areas of a trader/investment manager workflow.

Your Role

• Define the product strategy and roadmap to meet company targets for product line
• Coach and build capability of a team of product
• Work closely with the Chief Operating Officer and software engineers to optimize product ROI
• Help to craft the product vision and convert that into a concrete strategy: design, implementation, and delivery of new products/features, as well as delivery new functionality to existing features
• Manage budgets to optimize profitability and productivity
• Monitor and measure success of new product features through analytical tools
• Follow the industry and market developments to propose new innovations
• Participate in customer research, validation, and analysis to identify new opportunities for new and existing features and functionalities
• Creating fully detailed high quality product requirement documentation for each development task
• Work with designers to deliver detailed product graphic design for product development team

Requirements

• 5+ years previous product management experience in fintech industry
• Experience in Fintech Product Roadmaps, and customer relationship management or trading system
• Strong ability in problem solving, improvement of the processes and deliver the results
• Multi-tasking experience in a fast-paced and dynamic environment, completing work tasks with speed and accuracy in a detailed work environment
• Excellent organisational skills including ability to manage time and prioritise effectively
• Proven track record of leadership and management across teams
• Capable to multitask, include but not limited to controlling the different product line
• A strong team player with an excellent attitude and professional character
• In-depth knowledge of Agile methodology for product development
• Strong stakeholder engagement and influencing skills; able to work collaboratively across all levels

Your Role

• Oversight the Licensee’s general compliance and maintain the monthly compliance register to ensure the Licensee’s business activities align with its license condition.
• Draft policies and procedures. Maintain the policies/procedures and keep them updated in line with the changes of the operation procedures and products/services offering.
• Create and maintain risk register and conduct risk assessments for key aspects of business operations and external associates and ensure the mitigative measures are in place.
• Identify regulatory trends and developments, advise the business on how such trends and development may impact their current activities, and work with the business to implement any required changes to current policy and practices.
• Conduct ongoing compliance risk assessments and coordinate with business leads to identify and resolve the control gap.
• Assess the compliance risk in the launching of a new product, service, and system, and advise on the procedural measures in order to mitigate the potential risk.
• Liaise with institutional clients and third-party service providers, perform due diligence and obtain and provide the required information.

Requirements

• Law or Finance degree.
• At least 3+ years experience in Financial Services Industry is preferable.
• Strong communication and writing skills in both English and Mandarin.
• Strong attention to details.
• Ability to work independently and as part of a team.
• Excellent time management skill.
• At least 2+ years of experience in a Fund Management will be preferable for this role.

About Us

About the Role

Key Responsibility

• Work towards specific KPI's (quarterly conversion targets)
• Ability to identify and generate client pipelines on your own
• Convert prospective warm leads into new clients and communicate the company's products and benefits effectively
• Assist clients needs with enhanced skills and knowledge
• Ability to work under pressure
• Try you best to help the team expanding the market in Thailand.

Requirements

• Strong written and verbal communication skills in Thai and English
• A track record of going above and beyond the “job description”.
• Willing to learn practical financial knowledge and professional skills