Instant Deposits.
Fast Withdrawals.
No Fees.

Fund your account easily and securely through our wide range of payment options. Your funds are held securely in Tier 1 banks.

We Bank With:
NAB Westpac

USD

Minimum Deposit

$100

AUD

Minimum Deposit

$100

EUR

Minimum Deposit

€100

GBP

Minimum Deposit

£100

NZD

Minimum Deposit

$100

Deposit Withdrawal
Method Processing Time Min Deposit Currency Fees
Instant $100 USD, EUR, GBP, AUD, NZD $0 Deposit
Instant $100 USD, EUR, GBP, AUD, NZD $0 Deposit
1 Working Day $100 USD, EUR, GBP, AUD, NZD $0 Deposit
Instant $100 USD, EUR, GBP, AUD, NZD $0 Deposit
Instant $100 USD, EUR, GBP, AUD, NZD $0 Deposit
Instant $100 USD, EUR, GBP, AUD, NZD $0 Deposit
Method Processing Time Min Withdrawal Currency Fees
1 Working Day $1 USD, EUR, GBP, AUD, NZD $0
1 Working Day $1 USD, EUR, GBP, AUD, NZD $0
1 Working Day $1 USD, EUR, GBP, AUD, NZD $0 + Intermediary Bank Charges
Instant $100 USD, EUR, GBP, AUD, NZD $0
Instant $100 USD, EUR, GBP, AUD, NZD $0
Instant $100 USD, EUR, GBP, AUD, NZD $0

Frequently asked question

I've deposited my funds but I don't see them in my account. What's happening?

Not all deposited funds will appear in your account immediately. Some deposit methods will take longer to process while some are almost instantaneous. Please refer to the table above to see how long each mode of deposit takes.

The funding method says it will be "Instant" but I do not see my funds. Did I do something wrong?

Please give it up to 10 minutes for funds to appear in your account. If it takes longer than that, our customer service staff will be more than glad to help you track and ensure your funds have went through safely.

How long do bank wire transfers take?

For domestic bank wire deposits, please allow 1-3 business days for funds to reflect in your TMGM account. TMGM does not charge for bank wire deposits but the sending and correspondent bank may charge according to their own fee structure.

Can I withdraw more than what I've deposit? Eg. I've deposited $1,000 and made $500, where can I withdraw the extra $500 to?

You can withdraw up to your original amount via the method you used to deposit. So for the above scenario, if you deposited $1,000 through credit card, the first $1,000 will go back to that same credit card while the next $500 will need to be withdrawn to your bank account.

Where are my funds held?

Your funds are not held with TMGM. All client money is managed in accordance with client money laws and kept separate from company funds. Client money is held in segregated Client Trust Accounts with either National Australia Bank (NAB) or Westpac bank.

I'd like to withdraw my funds to a different bank account, can I do that?

Yes - if the bank account is in the same name as the account you have with TMGM. If the name differs (eg. company name vs personal name), it cannot be done in accordance to strict Anti-Money Laundering policies.

Do you charge any fees for deposits and withdrawals?

We do not charge any fees/commission on deposits/withdrawals, however, you may be subject to fees from banks involved in the case of bank transfers. Please note that for e-wallets, there may be a fee for withdrawals, if you have not traded.

What is the recommended minimum amount to fund?

The recommended minimum amount is $500 USD equivalent but you can fund with as little as $100 in these currencies: EUR, GBP, USD, AUD, NZD

What are the available currencies I can deposit in?

You can deposit funds in AUD, NZD, USD, EUR, GBP

What conversion rates do you use?

TMGM clients benefit from some of the most competitive rates in the industry. For deposits from an external funding source (i.e., from your credit card to TMGM account in another currency) and withdrawals to an external funding source ( i.e., from your TMGM account to a credit card in another currency), funds will be converted as per the daily bank rate.

The credit card I used to fund has been cancelled/expired, can I still withdraw my funds?

After the cancellation of a card, banks are obliged to allow limited transaction types to take place, including refunds, usually for at least 6 months. You should therefore withdraw funds to the card you used to deposit, even if this card has been cancelled. You will receive these funds to your new card which is connected to the same bank account as your previous, cancelled card.

What should I do if I have not received my withdrawal?

If you have made a withdrawal request via Bank Transfer and have not received your funds within 5 working days, please contact our Client Accounting Department at accounting@trademaxgroup.com , and we will provide you with a Swift Copy.

If you have made a withdrawal request via Bank Transfer and have not received your funds within 5 working days, please contact our Client Accounting Department at accounting@trademaxgroup.com , and we will provide you with a Swift Copy.

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